Maintenance services
Both corporations and public administration organizations are dependent on efficient information systems and software that run free of errors and disturbances. Ixonos is a software maintenance expert whose services guarantee the best possible support for the customers' critical applications and business operations.
The objective of customer-oriented software maintenance is to help the customers' to promote their competitiveness and to manage the risks related to the usability of systems and software. Therefore, our service always starts from understanding the customer's business. We determine what kind of business the applications serve, and what kind of service level, change ability and response times the maintenance requires. Those of our experts, who are responsible for the maintenance of a customer's application, are aware of the application's business-supportive service, as well as of the relation between the application and the background systems. They have the ability to offer the best possible service package for hardware and information systems alike.
By combining our software production competence with the latest operation service technology and know-how, we have created a service package that enables us to maintain our customer's worldwide content exchange service, used in more than 200 countries.
Services
Our maintenance services include application support and operation services.
Application support and maintenance cover the application interface, application functionality, databases and software platform, as well as their further development according to the customer's business principles.
The operation services cover installation of browser-based applications, telecommunication connections, data security, necessary hardware environment and control, as well as required change and maintenance tasks.
Additional information
Director Jarmo Erikäinen, mobile phone +358 400 451725, email: jarmo.erikainen/at/ixonos.com
Director Tuomas Kohila, mobile phone +358 40 777 1770, email: tuomas.kohila/at/ixonos.com
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