Retail, brands and services

We help you adopt a winning omni-channel retail approach based on true customer care. You get to offer personalized shopping experiences with lasting impact.

FROM INDUSTRY INSIGHT

Increased e-commerce has changed the retail market. Retailers look for ways to redesign their business models to enable success. Physical stores become showrooms. Online and mobile shops offer freedom and convenience. Omni-channel retail services should be built on impeccable customer service: by adding the human touch to customer care. Combining our technology and design expertise, Ixonos can help you integrate physical and digital channels so they lead to high-impact shopping experiences.

omni-channel retail, Customer experience

TO CUSTOM DELIVERIES

With our focus on user experience and service design, we help you succeed in omni-channel retailing. Are you looking to start up online, spice up your offering, or need help to design an omni-channel retail strategy that guarantees differentiation? We can help. We offer e-commerce services and innovative digital retail services and proven products, such as our e-commerce platform. You pick what benefits your customers. We help you deliver the goods, fast and easy.

Benefits

  1. Increased competitive edge.
  2. Improved customer retention and loyalty.
  3. Fast entry-to-market.

White paper

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COMBINING DIGITAL TOOLS WITH UX AND SERVICE DESIGN, The Ixonos approach to success in omni-channel retailing PDF

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Your contacts

Teppo Kuisma
+358 50 581 4075
teppo.kuisma@ixonos.com

Kimmo Kujala
+358 50 356 4211
kimmo.kujala@ixonos.com

Joseph Oliver
+1 310 420 2265
joseph.oliver@ixonos.com

Tony Grubb
+44 (0) 788 795 4864
tony.grubb@ixonos.com

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